Get a new reliable digital assistant with the help of Benjamin Choukroun
An administrative assistant is the main driving force behind a successful business. An assistant is the one who knows the needs and requirements of the organization even better than the top management. It is the responsibility of the assistant to run the organization smoothly daily. Nothing escapes the notice of an assistant. Without a competent administrative assistant, an organization will collapse. The administrative assistant has to be available at all times. This is not possible with a human assistant because a human needs breaks and holidays. A digital assistant can be available at all times and does not need breaks. As per experts like Benjamin Choukroun, Good administrative support is the need of every business.
What
is a digital assistant?
A digital assistant
is a computer program designed to make a conversation with people who use it. A
digital assistant uses Artificial Intelligence, Natural Language Understanding,
Natural Language Processing, and Machine Learning. The assistant makes use of
the above programs to provide a personalized environment and conversation
experience. The digital assistant uses previous databases to answer queries and
update current information into its database. Artificial intelligence gives the
digital assistant the ability to understand what the user has written or
spoken. Natural Language Understanding helps the digital assistant to provide
accurate answers. Past actions of the users play a vital role in the successful
working of a digital assistant. The digital assistant provides a personalized
experience for each user.
Role
of a Digital Assistant
Digital assistant is
the point of contact between the customers, vendors, and the company. A
digital assistant can answer phone calls and divert the calls to the correct
extensions. The call records can also be maintained using a digital
administrative assistant. A digital assistant can send out reminders to
employees to submit their bills for reimbursements. The digital assistant can
keep track of appointments for the top management and send appropriate
reminders. The digital assistant has to ensure that the appointment does not
clash. The digital assistant can book travel tickets when requested by the organization.
Digital administrative assistant calculates salaries and makes payments on
behalf of the organization. The digital assistant can be programmed to order
supplies when the stock reaches a minimum level. The digital assistant can
update on its own and provide outage alerts.
Advantages
of a digital administrative assistant
Saves
Money: The digital assistant allows the organization
to connect with its customers and suppliers in a personalized way. There is no
need to hire trained personnel for the job. The digital assistant does the
monotonous task leaving the employees free to do more vital jobs.
Better
Service: The customers and vendors do not have to wait for
the employees to get free to answer their queries. The digital assistant adapts
automatically to provide an appropriate response.
Available
at all times: Unlike a live
representative, the digital assistant is always available to answer queries at
the convenience of the customers. They are available even after “office hour”
The digital assistant is the need of the hour. Every organization irrespective of the size and the nature of business requires a digital assistant. Benjamin Nessim Choukroun and his team at Electronic Check are well aware of the administrative problems faced by the organizations. They provide the best solutions to those problems.
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